03.04.2020

Coronavirus - Information in English

City administration closed to the Public

In order to slow the spreading of the corona virus, you should avoid unnecessary contact with other people. Therefore, many offices of the city administration of Trier are closed to the public. For your protection and the protection of our employees. Nevertheless, we still work for you.

This is how we process your request

If possible, postpone non-urgent administrative procedures to a later date.

Please visit www.trier.de or call the hotline 115 to find out how we can process your request.

  • Online services: Many things can already be done online. Or you can download a form, fill it in and send it back to us by mail.
  • By phone or email. The official hotline 115 can also provide you with a contact person.
  • For some urgent concerns, it is possible to make an appointment. Please call the official hotline 115.

Important: Please do not make a personal appointment if you come from a risk area, show symptoms of illness or are in quarantine.

Measures to contain the coronavirus

In accordance with a decree of the state of Rhineland-Palatinate:

Closed to the public:

  • Kindergardens and schools: An emergency care has been set up in kindergartens and primary schools until 17 April 2020.
  • Restaurants, cafes, canteens (both indoor and outdoor dining);
    the take-away sale and delivery services remain permitted
  • Ice cream parlors and internet cafes
  • All bars, clubs, discotheques, pubs, theatres, operas, concert halls, museums
  • Trade fairs, exhibitions, cinemas, leisure and animal parks and other leisure activities (indoors and outdoors), special markets, arcades, casinos, betting shops
  • Florists, tobacco shops without a range of magazines
  • Hairdressers, cosmetic and nail salons, tattoo and piercing studios
  • Prostitution centers, brothels
  • Public and private sports facilities, swimming pools and fun pools, fitness studios, saunas, wellness facilities
  • Retail stores, especially outlet centers
  • Playgrounds
  • Driving schools
  • Marinas
  • many shops and stores

Many retailers in Trier are switching to delivery services and online shops. Details can be found at www.einkaufserlebnis-trier.de/aktuelles/corona.

These shops and stores are still allowed to open:

  • grocery stores, beverage markets, supermarkets, bakeries, butchers, etc.
  • pick-up and delivery services
  • weekly markets (New: on the Viehmarkt Platz it is now Tuesday and Friday from 8 to 18 o'clock, and in April from 7 to 18 o'clock)
  • Restaurants, coffeeshops for take away
  • Pharmacies, medical supply stores, drug stores
  • petrol stations
  • banks and savings banks, post offices
  • dry cleaners, laundromats
  • Newspaper sales
  • Construction, horticultural and pet stores
  • Wholesale

The regulations on hygiene and access control for these facilities must be respected. All health care facilities remain open in compliance with hygienic requirements. Service providers and craftsmen can continue to do their jobs in compliance with the necessary protective measures.

Overnight stays in hotels, campsites or motorhome parking spaces are only permitted for necessary and not for tourist purposes.

Since 2 April, relatives and friends are no longer allowed to visit hospitals, old people's homes, nursing homes and institutions for disable people. Exceptions are only possible in individual cases and subject to compliance with hygiene regulations. Further points are specified in the ordinance of the third state amending the Third Rhineland-Palatinate Corona' Control Ordinance of 1 April.

Important: Any event with more than two persons is prohibited. This also includes disorganized crowds of more than 2 persons, except for persons who live together in one household.

Citizens are urged to reduce contacts with other people outside the members of their own household to an absolutely necessary minimum. In public, wherever possible, a minimum distance of at least 1.5 m must be maintained from people other than members of one's own household.

This meeting ban also includes:

  • Meetings in clubs, other sports and leisure facilities
  • Meetings in churches, mosques, synagogues and gatherings of other faith communities.
  • Adult education centres, music schools and other public and private educational institutions
  • Coach trips

Still allowed:

  • the journey to work, to emergency care
  • shopping, doctor's visits
  • attendance at meetings, necessary appointments and examinations
  • help for other people
  • individual sport in the fresh air
  • and other necessary activities

The Ministry of the Interior of Rhineland-Palatinate has announced a consistent intervention of the police if persons violate the third corona control regulation of the state. Financial penalties of up to 25,000 euros may be imposed (Interpretation notes with the Ministry of the Interior's catalogue of fines).

Traffic

The city buses in Trier run according to the holiday schedule. From Wednesday, 25 March, the city buses will run according to an extended Sunday timetable. Tickets are no longer sold on the buses. Passengers must get in through the rear doors. You can find information at www.swt.de.

Rail traffic in the region is extremely shortened (Travel Service Deutsche Bahn, news at RoLPH website). The regional bus lines mostly run in the holiday timetable (VRT info page).

How to stay informed

Please note that the regulations can change very quickly. Current information can be found here:

  • Offical website: www.trier.de
  • Rathaus-Zeitung
  • Offical Twitter channel: under the name @stadt_trier or at www.twitter.com/stadt_trier
  • Offical hotline 115 (without area code, at local rate, free of charge with flat rates), Monday to Friday, from 8 a.m. to 6 p.m.

Offical Hotline for deaf and hearing-impaired people:

  • by telephone: 030/221 911 016
  • via ISDN videophone: 030/18 80 80 80 5
  • via sign language telephone: 115@gebaerdentelefon.d115.de

SWT Stadtwerke Trier: Information on bus connections, electricity, gas and water supply at www.swt.de.

Waste disposal: www.art-trier.de

Emergency and standby services

For health issues related to the coronavirus

Corona hotline 0651 / 718-1817
Monday to Saturday: 8 a.m. to 6 p.m.
Sunday from 10 a.m. to 3 p.m.
Good Friday, 10 April, until Easter Monday, 13 April: 10 a.m. to 3 p.m.

If you are concerned that you are infected, you should not go to your doctor without signing up. First, register by phone to discuss the procedure. The medical on-call service can also be reached on 116 117.

Deaf people can contact the Federal Ministry of Health for general information: Fax: 030/340 60 66 - 07, email: info.deaf@bmg.bund.de, sign phone (video telephony) www.gebaerdentelefon.de/bmg

New: fever outpatients for examination of persons with a suspected corona infection:

  • Trier-Ehrang Fever Ambulance
    Family practice of Dr Monika Parth and Dr Karin Gutmann-Feisthauer
    Unter dem Dostler 2, 54293 Trier-Ehrang
    Opening hours:
    Monday to Friday: 7.30 a.m. to 6 p.m.
    Saturday: 8 a.m. to 1 p.m.
    On Good Friday, 10 April up to and including Easter Monday, 13 April, from 9 a.m. to 1 p.m. From Tuesday, 14 April to Friday, 17 April, from 9 a.m. to 4 p.m. On Saturday 18 April from 9 to 13 hrs.

  • Fever Ambulance in Saarburg
    Psychiatric day clinic next to the hospital
    Opening hours: Monday to Friday: 8 a.am. to 4 p.m.
    Preparation: First contact the family doctor. He will write a referral.
    Bring along: General practitioner's referral, identity card

Who will be tested? Anyone who has been in a risk area and shows symptoms in the last 14 days or who has had contact with a confirmed case of infection in the last 14 days and shows symptoms. The Robert Koch Institute lists the international risk areas and particularly affected areas in Germany for COVID-19 on its website.

Health insurance card is necessary to be tested at the fever ambulances. Please follow the instructions the staff gives you.

Help in the neighbourhood

Be vigilant and try to think of your neighbours, especially the elderly, sick and single people. Ask regularly whether they are well. Offer help, especially to elderly people and people with previous illnesses, for example, you can propose to do some shopping for them. Pay attention to the safety distance and hygiene rules when making these contacts.

The Volunteer Agency Trier coordinates offers of help in the districts. Further information is available on the website of the Volunteer Agency, by telephone on 0651/9120-702 and by e-mail (kontakt@ehrenamtsagentur-trier.de).

The current restrictions also risk that the needs of people living alone may go unnoticed. If there is a well-founded indication of an existing emergency, alert the rescue service and fire brigade by calling 112.

 
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